405 - Case Study: Improving Learning Transfer and Driving Results at Choice Hotels
With Choice University delivering training to over 60,000 individuals who work at hotels around the world, learning transfer and driving business results are challenges we face every day. And as learning professionals, we need to keep up with the changing learning landscape and provide an environment that meets the needs of each learner, right where they are. Because of this, we’ve taken very specific actions to evolve our learning environment and ecosystem to make learning easier, more effective, and drive business results.
In this case study session, we’ll share what actions and strategies we’ve used that can help you confirm your learning experiences are achieving learning transfer and are helping drive business results. We’ll share what’s worked for us, what guides our strategy, how these actions have come to life, and the impact they’ve made. This session will outline what we did and are doing, how we did it or are doing it, and how we measure the impact and results of our efforts. We will share the practices our team has taken that are working for us and hope others can effectively adapt them to their own learning environment.
In this session, you will learn:
- What strategies can help you assess the learning environment to assist in determining what actions to take for your situation and circumstances
- What approaches can make an impact on the transfer of learning
- Which techniques can make an impact on driving business results at different levels within the organization
- Ideas on how to make learning efforts more effective and relevant before, during, and after the experience has occurred
LMS platform / TraCorp, learning maps within our LMS, reinforcement training tools, Knowledgebase