508 - Is xAPI the Right Tool to Track Informal Learning?
Growth can be exciting! At the same time, it can be difficult to scale up your ways of working to accommodate more people. At Info Tech, Inc, seasoned employees remembered when there wasn't any formal training program. Senior employees mentored new hires one-on-one. Management encouraged employees to pursue new knowledge and skills individually. This individual approach to learning worked well when the company was smaller. Now, the challenge has been to empower employees to pursue their interests using tools and strategies that make it easy for them to catalog information and share ideas with their coworkers.
In this case study session, find out how an organization can model informal learning and knowledge sharing as it builds a process and structure for its employees to do the same. You'll explore the xAPI tool and web dashboard the team created for employees to catalog their informal learning. You'll learn about the challenges the team uncovered—both with technology and with employee buy-in for this new concept. You'll explore other tools and processes that empower individuals to organize their learning and share it with coworkers—like Slack's Reacji Channeler app, Zapier, and Google Sheets. You'll investigate the importance of providing enough process and structure to encourage employees to use the tools, while at the same time preserving transparency so that they'll feel comfortable using them. Finally, you'll consider whether xAPI is the best tool to track informal learning for your purposes.
In this session, you will learn:
- How organizations can use an opt-in strategy to track employee learning with xAPI
- How to be transparent when implementing tools that amplify informal learning as a way to promote employee buy-in
- What challenges the team discovered when testing tools for informal learning
- Why providing just enough process and structure around your learning tools will empower employees to own their knowledge sharing
- When xAPI may be the right tool for informal, social learning, and when it may not
Designers, developers, managers
xAPI, Amazon Web Services, Slack, Reacji Channeler Slack app, Zapier, Google Sheets