LS20 Conference Program

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606 - From Fright to Flight: A Job Task Analysis Case Study

April 01, 2020
The Rosen Centre
Instructional Design

Do you need to design a training program from scratch, but don't know where to start? Are you having a hard time finding a job task analysis method that works for your organization? Well, this session is for you! Join us as we discuss our practical experience with conducting a job task analysis. You will learn about our process, lessons learned, and key takeaways when working with subject matter experts.

There are many methods to choose from when conducting a job task analysis—functional job analysis (FJA), position analysis questionnaire (PAQ), critical incidents (CI) technique, and combination job analysis methods (C-JAM), just to name a few. However, the reality of our workloads and other competing priorities may not allow for us to conduct a job task analysis exactly as it's prescribed. In this session, you'll hear about our experience conducting a job task analysis in our busy work environment. We'll share how we managed our workload to perform our normal responsibilities along with the job task analysis duties, how we worked with (and around) subject matter experts, and how we created a methodical approach that sampled from various job task analysis methods.

In this session, you will learn:

  • The importance of conducting a thorough job task analysis BEFORE training development
  • How to choose the right job task analysis that works best for you
  • Strategies to efficiently work with (and around) subject matter experts
  • Lessons learned when conducting a job task analysis alongside your other responsibilities

Audience:

Designers, developers, managers   

Technology discussed:

Qualtrics, Microsoft Excel, Microsoft Word

Speakers
Kendra Lester, Instructional Designer - JetBlue Airways
Lana Kaplani, Instructional Designer - JetBlue Airways
Jessica Rohani, Analyst, Learning Analytics - JetBlue Airways

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Sessions

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Keynotes

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Schedule

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Pre-Conference Activities

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Hotel Information

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Who Should Attend

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