SMM202 - Clownfish & Sea Anemones: Symbiotic Relationships Modeling Success for L&D
Clownfish and sea anemones have an intricate, symbiotic relationship. They are highly dependent on each other for survival; they also provide benefits to each other allowing them to not only survive, but also to flourish. Learning & Development (L&D) functions similarly have an intricate symbiotic relationship with the business environments in which they exist. Staff must develop in order for the business to meet its strategic goals and priorities, and the business must view L&D as a critical function, providing resources (usually time and money) for L&D to accomplish its critical result—staff development. For the symbiosis to be effective, L&D and the strategic goals of the business must align, leaders in the business have to collaborate with L&D leadership, and staff, enterprise-wide, must understand the benefits of development for themselves and the greater organization.
In this session we will tell the story of how we built an L&D function from the ground up, designing it to give staff opportunities for skill and career development while also closely aligning our work with the strategic goals and priorities of our business. You'll learn how we built a curriculum around four key content areas (Business Development, Project Management, Technical Skills & Content, and Leadership & People Management), including a significant effort focused on our organization's values that teaches a progression of content and skills designed to promote inclusive practices and a culture of feedback among staff. In addition, we launched a new approach to performance management (eliminating performance reviews), designed a learning approach that uses virtual facilitated sessions to reach a more dispersed workforce, and launched a learning management system. In all efforts, we collaborated with key business stakeholders and built awareness of and engagement in L&D activities within the organization. We will share successes and strategies that other organizations can use to guide a similar process. We want to engage participants in a conversation around the alignment of L&D to business priorities, to problem-solve with them and to hear what they have done and the lessons they have learned.
In this session, you will learn:
- The critical symbiotic relationship between an L&D function and the greater business
- How to apply best practices and lessons learned to strengthen L&D alignment with business priorities
- Strategies for engaging staff in L&D activities and driving organization-wide development
- Best practices for driving organization-wide development
Managers, senior leaders