Employee experience. It’s not just the buzzword of the moment—it’s the key initiative for many organizations. While HR is spearheading it, the learning and development journey is a critical component that L&D should be ready to execute on. 

During this keynote general session, join Matthew Brown, VP of learning and brand success at Schoox, as he shares his perspective on how L&D can step into a more strategic role to design, define, develop, and deliver memorable learning journeys that leave the right impression and lead to the right business results.

In this session, you will learn:

• To tap into what your C-suite and HR executives are prioritizing regarding employee experience
• How design thinking can help L&D create compelling conversations around the employee learning journey
• How to leverage the concept of personas in building learning journeys
• How to bring it all together to develop and deliver memorable learning journeys

Target audience:

Managers, senior leaders