Senior Instructional Designer,
April DeLac is a senior instructional designer and innovation catalyst at NCR and has over 20 years of experience in learning and development. April lives at the intersection of instructional design and design thinking. She creates innovative training programs; her responsibilities include project management, content curation, instructional design and development, and facilitation. She has created hundreds of online courses and videos, facilitated countless webinars and virtual classes, and presented at several NCR Innovation Conferences and at TICE 2018. As an innovation catalyst, April fosters innovation by advocating customer empathy, brainstorming techniques, and experimentation.