VP of Operations,
Doug Taylor has over 25 years of experience leading training and performance improvement organizations in a variety of industries. As vice president of operational performance improvement at HighPoint Global, Doug develops solutions that include training, knowledge management, quality, and process improvement. Prior to joining HighPoint, Doug was executive director of performance improvement at Chase Card Services, where he led the performance scorecard, Training, knowledge management, and leadership development functions. Prior to Chase, Doug led the training function at QVC. Doug received his masters from the University of Denver and his bachelors from the University of Delaware.