Senior Instructional Designer,
Shannon Effler is a senior instructional designer and innovation catalyst at NCR, and has over 20 years of experience in learning and development. She utilizes deep knowledge of instructional design principles and adult learning theory to train business and software concepts. Her passion is mentoring and coaching instructional designers to help them succeed in their career. As an innovation catalyst, she work with teams utilizing design thinking methodology to solve problems using customer empathy, rapid experimentation, and innovation.