All requests to cancel or transfer attendee registrations must be submitted in writing and can be emailed to service@LearningGuild.com or faxed to +1.707.566.8963. Substitutions can be made at any time up to April 30, 2021. Please call +1.707.566.8990 to arrange a substitution.

For Learning Solutions Digital Experience registrations received prior to close of business on April 30, 2021:

• No refunds will be issued
• Substitutions may be made to another person

For full conference cancellations received after April 30, 2021:

• No refunds or substitutions will be issued.

For Online Workshop registrations received prior to close of business on April 30, 2021:

• No refunds will be issued
• Substitutions may be made to another person

For workshop and co-located event cancellations received after April 30, 2021:

• No refunds or substitutions will be issued.

If you are being harassed or notice that someone else is being harassed, please bring it to the immediate attention of the event staff by flagging inappropriate posts, reaching out directly to a Learning Guild team member via the messaging option of the event platform, or by contacting Executive Director David Kelly at  dkelly@LearningGuild.com.

Learning Solutions Digital Experience team members can be identified by searching Learning Guild in the community section of the event platform.

In the unlikely event Learning Solutions is unable to take place as a face-to-face event, it will be conducted as the Learning Solutions Digital Experience. Your registration will be applied to that event (no refunds will be given), with the following additional benefits:

• You will have access to the expanded Learning Solutions Online Experience, an online event consisting of up to 100 sessions and experiences that will be produced live or recorded, all of which you will also have access to on-demand at your own convenience.
• You will receive two additional complimentary passes to the Learning Solutions Online Experience to share with others your team.
• You will receive 50% off your conference registration for next year’s Learning Solutions, or any Learning Guild conference in 2021 (fully transferable).
• Your pre-conference workshop registrations (if applicable) will be rolled into next year’s Learning Solutions, or any Learning Guild conference in 2021 (fully transferable).